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Trivrh

Where Smart Hospitality Meets the Outdoor Lifestyle

Žirovnica, SLOVENIA

trivrh

PROJECT OVERVIEW

Nestled between the Karavanke Mountains and some of Slovenia's most iconic outdoor destinations, Trivrh Outdoor Hotel was created for travellers who feel most at home in nature. Located in Žirovnica, just a short distance from Bled and the alpine trails of northwestern Slovenia, the hotel serves as a comfortable base for cycling, hiking, skiing, and a wide range of outdoor adventures. Designed around natural materials, simplicity, and functionality, Trivrh combines contemporary hospitality with the calm atmosphere of the surrounding landscape.

The hotel features 20 guest rooms, wellness facilities, dedicated bicycle storage, meeting spaces, and various services tailored to active travellers. While guests experience a welcoming and uncomplicated stay, a sophisticated digital infrastructure quietly operates in the background, supporting both comfort and efficient hotel management.

Building a Smart Hotel for Modern Guests

The vision was to create a modern hotel where technology enhances the guest experience without becoming intrusive.

To achieve this, the property was equipped with Robotina's HIQ Hospitality platform, providing an integrated solution for guest room management, access control, operational oversight, and energy optimization. The system allows hotel staff to manage rooms, guest access, and hotel operations through a unified environment while maintaining a seamless experience for visitors.

Smart Access Across the Property

At Trivrh, guests can access their rooms using QR credentials, RFID cards, or PIN codes. The access management system extends beyond guest rooms and also controls entry to selected common areas, including wellness and bicycle storage facilities.

Different access rights can be assigned to guests, housekeeping, maintenance personnel, and hotel management, ensuring both flexibility and security. Through centralized management, access credentials can be created, modified, or revoked in real time, simplifying daily hotel operations.

Intelligent Room Automation Designed Around Comfort

Every room is equipped with Robotina's Guest Room Management System (GRMS), designed to balance guest comfort with energy efficiency.

Upon arrival, guests are welcomed with predefined lighting scenes that create an inviting atmosphere. Throughout their stay, they can easily control room functions through an intuitive touch display and mobile web interface. Lighting, temperature settings, room status, and other comfort features remain readily accessible without the need to install additional applications.

The system continuously monitors room occupancy through a smart presence algorithm that combines information from door sensors, motion detection, and guest activity. This allows the room to automatically adapt its operation according to occupancy status while remaining virtually invisible to the guest.

Smarter Operations Behind the Scenes

In addition to guest-facing functionality, the platform supports efficient hotel management.

Room occupancy, guest status, Do Not Disturb requests, housekeeping requests, access events, and room conditions are all available through centralized web applications. Staff can quickly identify room status, coordinate housekeeping activities, and manage access permissions from a single interface.

The system architecture also supports integration with external hotel systems such as Property Management Systems (PMS), enabling automated synchronization of reservations, guest credentials, and room status information.

Sustainability Through Intelligent Energy Management

As hospitality businesses increasingly focus on sustainability, intelligent energy use has become an essential part of hotel operations.

At Trivrh, heating and cooling automatically adapt to room occupancy and reservation status. Rooms maintain comfortable conditions for arriving guests while unnecessary energy consumption is minimized when rooms are vacant. Additional energy-saving measures include automated control of selected electrical loads and climate regulation based on actual room usage.

This approach helps reduce operational costs while supporting the hotel's commitment to responsible and sustainable tourism.

A Future-Ready Outdoor Hospitality Concept

Trivrh Outdoor Hotel demonstrates how modern hospitality can combine outdoor experiences, thoughtful design, and intelligent technology within a single concept.

By implementing Robotina's HIQ Hospitality platform, the hotel has established a scalable digital foundation that supports both guest satisfaction and operational efficiency. Smart access, intelligent room automation, centralized management, and energy optimization work together to create a hospitality environment that feels simple for guests while delivering powerful capabilities behind the scenes.

As more hospitality providers seek to balance personalized experiences with sustainable operation, Trivrh offers a compelling example of how smart technology can quietly elevate every stage of the guest journey.

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Theodosius

GRMS for Boutique Establishments
Smart Tech on a Smaller Scale

vipava, SLOVENIA

THEODOSIUS

PROJECT OVERVIEW

In the age of smart hospitality, Guest Room Management Systems (GRMS) are no longer just for large hotel chains. Boutique hotels and similar establishments known for their charm, personalized service, and unique character can now harness the power of scalable GRMS solutions to elevate guest experiences, streamline operations, and stay competitive in a tech-driven market.

A growing number of boutique establishments – including hotels, glamping sites, eco-lodges, villas, wellness retreats, historic manors, and culturally immersive stays, are adopting eco-friendly and tech-forward solutions to meet the rising demand for sustainable and personalized travel. 

Why GRMS Matters for Boutique Establishments

Boutique hotels and other accommodations thrive on delivering memorable, tailored experiences. GRMS enhances this by enabling:

Personalized Room Settings

Guests can control lighting, temperature, and blinds from a single interface.

Energy Efficiency

Smart sensors detect occupancy and adjust systems accordingly, reducing energy waste.

Seamless Check-In/Out

Integrated systems allow for contactless entry and automated room readiness notifications.

Real-Time Service Requests

Guests can request services via in-room panels or mobile apps.

Scalable Solutions for Smaller Properties

Modern GRMS platforms are modular and cloud-based, making them ideal for boutique hotels with limited infrastructure. Key benefits include:

Lower Upfront Costs

No need for extensive hardware or server rooms.

Easy Integration

Compatible with existing PMS and smart devices.

Remote Management

Hotel staff can monitor and manage rooms from anywhere.

Custom Branding

Interfaces can be tailored to reflect the hotel’s unique identity.

Among the available solutions, Robotina’s GRMS offers a balanced combination of simplicity and functionality, making it a practical choice for those looking to modernize without added complexity.

Smart Access Control

QR codes, RFID cards, and PIN codes for secure, flexible room access.

Energy Optimization

Automated lighting, HVAC, and occupancy-based controls.

Guest-Centric Interfaces

Intuitive controls for guests to personalize their stay.

Modular Design

Scalable to fit properties of any size.

Boutique Hospitality Meets Smart Innovation

As guest expectations evolve, boutique hotels must find ways to deliver high-touch service with high-tech support. GRMS offers a powerful yet accessible solution - enhancing comfort, efficiency, and personalization without compromising the unique charm that defines smaller properties. With scalable, cost-effective solutions, there’s never been a better time for boutique establishments to embrace smart technology and future-proof their guest experience.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

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Snovik

Expanding Hospitality Value Through Smart Technology and Experience Design

SNOVIK, SLOVENIA

SNOVIK

PROJECT OVERVIEW

In today’s highly competitive hospitality market, accommodation providers are increasingly looking for ways to expand their offer beyond overnight stays and deliver more engaging guest experiences. Sustainability and smart technology are becoming key differentiators.A strong example of this evolution can be found at Terme Snovik, the highest‑altitude thermal spa in Slovenia and the only official Kneipp center in the country. Building on its long‑standing commitment to nature‑based hospitality, Terme Snovik is taking a decisive step forward with the development of the NaturHotel Snovik – a project that combines thoughtful design with smart hotel automation.

NaturHotel Snovik: Where Design and Nature Meet

The new NaturHotel Snovik is designed as a sustainable, four‑storey wooden hotel that blends seamlessly with its natural surroundings. Guests will be able to choose between standard and deluxe double rooms, junior suites, and superior suites, all designed to support comfort and relaxation. Beyond accommodation, the hotel will expand its offer with additional wellness areas, conference facilities, restaurants and dedicated Kneipp experiences.

Enabling the Intelligent Guest Journey

To support efficient operations and a seamless guest experience, NaturHotel Snovik will be equipped with Robotina’s HIQ Hospitality solution, delivering an integrated smart hotel infrastructure:

GRMS IQ: Intelligent Room Automation

GRMS IQ enables automated control of HVAC, lighting, shading, and energy management based on room occupancy and hotel operational status. By responding dynamically to guest presence, check‑in and check‑out events, and predefined hotel modes, the system ensures optimal comfort while reducing unnecessary energy consumption and operational costs.

Access IQ: Smart Digital Access Control

Access IQ provides secure, flexible digital access management for guest rooms, common areas, and staff‑only zones. The system supports digital keys and role‑based access rights, improving security, simplifying guest movement throughout the hotel, and enabling efficient management of staff and technical areas.

GRMS-PMS Integration: Real‑Time Operational Synchronization

The integration between GRMS and the Property Management System ensures real‑time synchronization of room status, guest access, and check‑in/check‑out processes. This connection enables automated room preparation, accurate status updates for housekeeping and front desk teams, and a consistent operational workflow across all hotel departments.

Future‑Ready Hospitality

Through the integration of smart hotel automation and experience design, NaturHotel Snovik establishes a modern hospitality concept. The hotel will be equipped with a future‑ready room automation system designed to support both retrofitted and new infrastructure of Terme Snovik resort, ensuring long‑term flexibility, efficient operations, and a seamless guest journey.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

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Rimske terme

Intelligent Hospitality Built Around Comfort, Efficiency and Wellness

RIMSKE TERME, Slovenia

rimske terme

PROJECT OVERVIEW

In the heart of Slovenia's historic spa region, Rimske Terme combines premium accommodation, wellness experiences, healthcare services, and thermal spa facilities within a unique hospitality destination. The resort consists of multiple hotel buildings, wellness and medical facilities, conference areas, pools, and extensive technical infrastructure, all requiring reliable and coordinated operation.

To support exceptional guest experiences while ensuring efficient day-to-day operations, Robotina delivered a comprehensive Building Management System (BMS), integrating the resort's critical technical infrastructure into a single intelligent platform.

Bringing Complex Operations Under One Roof

A hospitality environment of this scale depends on numerous interconnected systems working together at all times. Heating and cooling, lighting, guest rooms, thermal water infrastructure, utility systems, and energy facilities must operate reliably while remaining virtually invisible to guests.

By bringing all critical building services into a single building management environment, Robotina enabled centralised control, improved operational efficiency, and smarter facility management across the entire resort.

Connecting Critical Systems Across the Resort

Robotina implemented a complete Building Management System (BMS) that connects the resort's key operational systems into a single management environment. The platform brings together guest room automation, room climate control, HVAC, lighting, emergency and SOS room functions, heating and cooling infrastructure, heat pump systems, thermal and utility pumping stations, as well as electrical infrastructure monitoring and operational control.

By integrating these systems into one platform, facility operators gain a comprehensive view of resort operations and are able to monitor performance, manage alarms, and coordinate building services more efficiently. The result is improved operational visibility, faster response times, simplified maintenance processes, and more effective day-to-day management of the resort's infrastructure.

Enhancing Guest Comfort Through Intelligent Automation

Room automation continuously maintains optimal comfort conditions by adapting heating, cooling, and room operation according to occupancy, schedules, and real-time demand.

Presence detection, room status information, and automated control strategies help ensure that spaces remain comfortable when occupied while avoiding unnecessary energy consumption when rooms are vacant.

HVAC systems can automatically switch between operating modes and follow predefined schedules, while guests retain the ability to make local adjustments whenever needed. This balance between automation and user control creates a comfortable and intuitive environment throughout the resort.

Optimising Energy Without Compromising Comfort

In modern hospitality environments, energy performance must go hand in hand with guest satisfaction.

The Building Management System introduces intelligent control strategies that continuously optimise heating, cooling, lighting, and other building services based on actual demand.

By coordinating multiple systems through a central building management platform and using occupancy-based control, the resort can reduce unnecessary energy use while maintaining the high standards expected of a premium wellness destination. The result is a more sustainable and cost-effective operation without compromising the comfort and wellbeing of guests.

A Long-Term Partnership

The value of a well-designed Building Management System is measured not only at commissioning but throughout its lifecycle.

More than a decade after its original implementation, the platform continues to support system upgrades, operational improvements, and evolving resort requirements, demonstrating the long-term value, scalability, and reliability of an intelligent building management solution.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us

Kunst Nature Hotel

Expanding Hospitality, Preserving Character

Kunst Nature Hotel, Slovenia

PROJECT OVERVIEW

For more than six decades, the Kunst family has been welcoming guests to the Posavje region of Slovenia. What began as a renowned local hospitality business has gradually grown into a destination known for its combination of accommodation, gastronomy, and Slovenian hospitality.

The latest chapter in that story is Kunst Nature Hotel, a new boutique property that expands the existing Hotel Kunst with 21 additional guest rooms, wellness facilities, and conference spaces. Thoughtfully designed and inspired by the surrounding landscape, it offers a contemporary hospitality experience rooted in the character of the region.

While the architecture and interior design draw inspiration from nature, the hotel's operational foundation is built around a modern hospitality platform that supports both guest comfort and efficient hotel management.

One Property, One Digital Ecosystem

The project extended beyond the newly constructed building. The new boutique hotel with 21 guest rooms was equipped with Robotina's HIQ Hospitality solution, an advanced guest room management system, while access control was simultaneously extended to the existing Hotel Kunst with its 17 rooms. Together, both properties are connected through a single platform that combines access management, room comfort control, energy optimization, and integration with the hotel's property management system (PMS). Through this integration, room statuses, access credentials, and operational information can be exchanged between hotel systems, helping staff manage day-to-day operations more efficiently.Instead of managing two separate facilities, hotel staff can oversee key operational processes through a unified environment that covers the entire accommodation complex.

Comfort Designed Around the Guest

Every room in the new building was equipped with intelligent room automation designed to support modern hospitality expectations.

Guests can enter their rooms using QR credentials, PIN codes, or RFID cards. Inside, a touch display provides simple control of room temperature and shading, allowing guests to personalize their environment according to their preferences.

Behind the scenes, the system continuously adapts room operation based on occupancy. Heating, cooling, ventilation, and other room functions respond intelligently, helping maintain guest comfort and a pleasant indoor climate while avoiding unnecessary energy consumption.

Beyond the Guest Room

Smart hospitality extends beyond accommodation units. At Kunst Nature Hotel, common and operational areas are supported by integrated lighting, HVAC, and access management (Lighting IQ, HVAC IQ and Access IQ). Multiple access-controlled doors enable secure and flexible management of guest, staff, and facility access throughout the property.

Building Hospitality for the Future

Kunst Nature Hotel illustrates how boutique hospitality can successfully combine architectural identity, guest comfort, and digital innovation.

By extending HIQ Hospitality technologies across both new and existing facilities, the hotel has created a scalable foundation for future growth. Unified access management, intelligent room automation, PMS integration, integrated climate control, and connected operational systems help support efficient day-to-day hotel management while providing a comfortable environment for guests.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us

Hotel Kanin

A Smart Renaissance in the Alps: Where Heritage Architecture Meets Intelligent Hospitality

Hotel kanin, Slovenia

Hotel kanin, Slovenia

PROJECT OVERVIEW

Originally built in 1973, Hotel Kanin stands as one of the recognizable hospitality landmarks in Slovenia’s Alpine region. As part of a comprehensive renovation, the hotel is being reimagined for a new era of hospitality excellence and is expected to reopen in 2026.

The renewed hotel will feature 98 modern guest rooms, a congress centre, and an underground parking facility. Guest well-being will be at the forefront, with a full wellness offering that includes a swimming pool, saunas, and massage facilities – creating a year-round destination that blends Alpine nature with contemporary comfort.

Smart Modernization Within Architectural Constraints

Renovating an iconic building comes with unique challenges. Hotel Kanin’s existing structure limits how technical installations can be routed and concealed. Wiring, sensors, control cabinets, and communication infrastructure must be meticulously planned to remain invisible, without compromising system performance, reliability, or future scalability.

The objective is clear: preserve the hotel’s architectural identity while transforming it into a fully integrated smart hotel, capable of meeting the expectations of modern guests and the operational demands of tomorrow.

Robotina plays a central role in this transformation. Its smart solutions will enable the automation and intelligent control of guest rooms and common areas, including Access Control, Lighting, HVAC, EV Charging, Energy Management and Building Management System (BMS).

All systems will be unified into a centralized overview, giving hotel staff real-time insight, greater operational efficiency, and simplified management across the entire property.

Comfort Meets Efficiency in Guest Rooms

At the heart of the guest experience is Robotina’s HIQ Hospitality GRMS IQ (Guest Room Management System). Deployed across all guest rooms, the system ensures an optimal balance between personalized comfort and energy efficiency. Guests benefit from intuitive room control, while the hotel achieves reduced energy consumption, automated occupancy-based regulation, and centralized supervision – all without impacting comfort.

Beyond Room Automation: A Fully Integrated Hotel Ecosystem

The transformation extends well beyond the guest rooms. Rather than implementing standalone solutions, Robotina’s hardware platform will form the intelligent backbone of the hotel, seamlessly integrating every major technical system into one cohesive ecosystem.This unified platform enables the integration of:

Access IQ

A single digital key for rooms, common areas, wellness facilities, and ski and bike storage.

Lighting IQ and HVAC IQ

Adaptive comfort control across the entire property.

EV Charging IQ

Smart, managed electric vehicle charging.

Energy Management System (EMS)

Optimizing consumption and efficiency in real time.

Building Management System (BMS)

Centralized monitoring, alarms, and system supervision.

By replacing fragmented systems with a single intelligent control layer, the hotel gains real‑time visibility, faster response to incidents, and continuous optimization. The result is smarter day‑to‑day operation, predictive maintenance, and a more sustainable hospitality environment.

A Blueprint for the Future of Alpine Hospitality

The renovation of Hotel Kanin represents more than a physical renewal. It is a strategic transformation into a smart, sustainable, and future-ready hotel. Through integrated systems, the hotel will deliver enhanced guest comfort, operational excellence, and long-term efficiency.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us

Dragon’s Dream Hostel

Smart Hospitality in Practice

DRAGON'S DREAM HOSTEL, SLOVENIA

DRAGON'S DREAM HOSTEL, LJUBLJANA

PROJECT OVERVIEW

What happens when a bold vision of travel meets the most advanced building intelligence technology? In the heart of Ljubljana, Slovenia, the Dragon’s Dream Hostel blends cutting-edge smart technology with immersive design. 

Opened in June 2021, the hostel's innovative approach to automation and design has garnered international recognition. Dragon's Dream earned the Smart Building 2021 award and became the first hostel globally to receive the Silver Smart Building Certification.

Concept and Design

The hostel occupies a formerly unused basement gym, now transformed into a 300 m² space that mimics a dragon’s den. It features 26 uniquely themed rooms and capsule units, designed to accommodate up to 46 guests. With comfort, creativity, and privacy at its core, the hostel welcomes travellers of all kinds - from solo adventurers to couples and families. The fusion of innovative design and advanced automation creates a fully autonomous, smart, and sustainable hostel.

Robotina's Role in Smart Hospitality

Robotina provided a comprehensive building automation solution that enables Dragon’s Dream Hostel to operate seamlessly without on-site staff. The integration of Robotina’s technologies facilitated the creation of a smart, energy-efficient, and user-friendly environment for both guests and management. 

Key features:

GRMS (Guest Room Management System)

Lighting, HVAC, and ambiance automatically adjust to guest presence and preferences.

Digital Key Access

Contactless, secure room and hostel entry via QR code - no need for reception or traditional check-in.

Service Automation

Cleaning and maintenance partners are automatically notified when a guest checks out, triggering workflow processes.

Fully Autonomous Operations

Self check-in and no permanent on-site personnel required.

Energy Optimization

Smart control of lighting and HVAC systems in both guest rooms and communal areas, reducing operational costs.

Remote control and Management

A New Standard for Smart Hospitality

Dragon’s Dream Hostel is more than a place to stay - it is a working model of hyper-automation in hospitality. The project showcases how automation, digitalization, and thoughtful design can converge to deliver superior guest experiences, environmental sustainability, and operational efficiency.

Through its partnership with Robotina, Dragon’s Dream proves that the hospitality industry can embrace bold innovation - without sacrificing comfort, convenience, or charm.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us

Cubo

Redefining the Guest Experience Through Digital Hospitality

HOTEL CUBO, Slovenia

HOTEL CUBO

PROJECT OVERVIEW

Modern hospitality is increasingly shaped by digital services, operational efficiency, and personalized guest experiences. Hotels must deliver seamless journeys from booking and arrival to room access and everyday comfort while ensuring efficient operation behind the scenes.
At Hotel Cubo in Ljubljana, Robotina implemented an advanced digital hospitality solution combining HIQ GRMS, digital room access, automation, analytics, and smart building technologies. The project introduced fully digital guest access, intelligent room management, and centralized hotel operations, creating a more connected and efficient hospitality environment.

Creating a Digital Guest Journey

Guest experience begins long before entering the room. To simplify arrival procedures and reduce administrative overhead, Robotina introduced digital check-in and digital room access based on QR-code credentials.

Guests can receive a digital key before arrival and access their rooms without requiring a traditional physical key. The solution integrates with the hotel's existing PROTEL and GUIDO systems, enabling the seamless exchange of reservation, guest, and operational data across different hotel processes.

By digitizing access management and check-in procedures, the hotel established a more convenient arrival experience while supporting greater operational efficiency.

Intelligent Room Management in Every Guest Room

At the core of the project is Robotina's HIQ Guest Room Management System (GRMS), which provides centralized management of room functions and guest-related services.

The system supports room automation, occupancy monitoring, digital key management, guest data handling, room status monitoring, and real-time operational oversight. Lighting, temperature settings, sensors, and other room functions can be managed automatically to improve guest comfort while supporting energy-efficient operation.

Room information displays provide dynamic room status information for both guests and hotel staff, helping simplify communication and operational workflows throughout the property.

Turning Hotel Data into Operational Intelligence

Beyond room automation, the platform provides valuable operational insight through occupancy tracking, check-in and check-out analytics, room utilization monitoring, and historical data collection.

The system analyzes guest arrivals and departures, tracks room occupancy, and provides forecasting capabilities that help hotel operators better understand demand patterns and plan resources accordingly.

By transforming operational data into actionable information, Hotel Cubo gained a stronger foundation for planning, staffing, and day-to-day management.

From Room Automation to Digital Twins

One of the project's distinguishing capabilities is the integration of digital-twin technologies within the hospitality environment.

The platform can respond to data in real time, analyze hospitality trends, support room management, and enable greater personalization of guest experiences. Digital-twin capabilities provide additional flexibility for operational optimization while helping hotel teams better understand how facilities and services are used.

The implementation is also connected to HIQ Universe and the Cognitive Optimization System (COS), supporting further optimization opportunities through cloud-based data processing and analytics.

Driving Operational Efficiency and Guest Satisfaction

The project demonstrates how digital hospitality technologies can simultaneously improve guest experience and hotel operations.

The implementation introduced fully automated guest check-in processes, digital room access, centralized room management, and intelligent operational analytics. These capabilities help reduce manual processes, improve operational visibility, and provide guests with a more convenient and personalized stay.

By combining guest room management, workflow automation, digital services, and intelligent analytics, Hotel Cubo established a modern hospitality platform designed to support both operational excellence and an exceptional guest experience.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us

Alpine peaks

Smart Hospitality in the Heart of the Alps

ALPINE PEAKS, Austria

ALPINE PEAKS

PROJECT OVERVIEW

Nestled at 1.800 meters above sea level in the renowned Turracher Höhe ski resort, Alpin Peaks Aparthotel stands as a beacon of modern alpine luxury and operational excellence. This family-run, design-focused hotel offers 42 apartments across three floors, blending the freedom of apartment living with the comfort and services of a high-end hotel. The family’s personal touch ensures a warm, inviting atmosphere, while the architecture – crafted from natural materials – harmonizes with the breathtaking alpine environment. 

The Challenge

The investor behind Alpin Peaks sought a technology solution that would be both powerful and discreet, operating seamlessly in the background to maximize guest experience and operational efficiency. The goal was to integrate all building systems – room automation, energy management, access control, and EV charging – into a unified platform, ensuring that guests would never feel the complexity behind the scenes. 

The Solution 

Robotina, in partnership with system integrator IKU d.o.o., delivered a comprehensive HIQ Hospitality solution where all key hotel systems are managed on a single harmonized hardware platform. This includes:

Room Automation & BMS

Guest Room Management System (GRMS) and Building Management System (BMS) operate on the same hardware, allowing for streamlined control and monitoring.

Energy Management (EMS) & Solar PV

The EMS, enhanced with a solar plant, optimizes energy consumption and implements peak shaving strategies, reducing operational costs and environmental impact.

EV Charging

Six Robotina’s EV charging stations are fully integrated with the EMS and room management, allowing guests to use the same digital key for both room and charging stations. In addition, the system gives hotel staff a clear overview of energy consumption, making it easy to monitor usage. It also supports integration with the Property Management System (PMS), so charging costs can be automatically added to the guest’s room bill.

Access Control

 Integration with STID readers provide unified access to rooms, ski lockers, spa lockers, and bike lockers - connected to one system all the way to the controller, it enables easy management with digital (NFC, PIN) and physical RFID keys.

Guests enjoy a frictionless experience - from smart room controls to effortless EV charging. The digital key system enables various combinations of access rights, adapting to different guest profiles and business models.

Operational Efficiency

For hotel staff, the unified platform means simplified management and real-time oversight. All systems – from energy consumption to guest access – are monitored and controlled from a single interface, reducing manual workload and minimizing errors. The solution is future-ready, supporting digital twins and third-party integrations, and is designed to serve the hotel for future upgrades.

Conclusion

The Alpin Peaks Turracher project stands as a testament to what’s possible when advanced technology, thoughtful design, and seamless integration come together in hospitality. By leveraging Robotina’s harmonized hardware platform and IKU’s expert integration, the hotel has achieved a harmonious blend of operational efficiency, guest comfort, and future-ready infrastructure.

This project demonstrates that smart solutions can be both powerful and invisible – working quietly in the background to enhance every aspect of the guest journey. From energy management and digital access to EV charging and unified control, every system is designed to support both the business and its guests, today and for years to come.

Let's Build Smarter Buildings Together

Whether you are investing, developing, designing or implementing a project, HIQ provides the open technology, engineering support and proven solutions needed to deliver connected, future-ready buildings. We support investors, developers, electrical designers and system integrators from concept and specification through implementation and long-term operation.

Contact us